Privacy Policy
Concierge Psychiatry & Ketamine-Assisted Psychotherapy (KAP)
We respect your right to privacy and are committed to protecting your personal information in accordance with:
- Israeli Privacy Protection Law (חוק הגנת הפרטיות, תשמ"א–1981, Amendment 13 – 2025)
- Israeli Patient Rights Law, 1996
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Applicable U.S. state privacy regulations
- • Contact details (name, phone number, email address)
- • Health-related intake information (medical history, psychiatric background, treatment goals)
- • Clinical assessments and treatment records
- • Technical data (IP address, browser type, cookies, analytics)
- • Scheduling and appointment information
- • Payment and billing information
- • To provide psychiatric evaluation, treatment, and integration services
- • To schedule and manage appointments
- • To communicate regarding your care
- • To process payments and billing
- • To comply with legal and regulatory obligations
- • To improve the quality and security of our services
- • To conduct research (only with explicit consent and de-identified data)
- • All health information is stored securely using industry-standard encryption
- • Access is strictly limited to the treating psychiatrist (Dr. Rosenbach) and authorized clinical staff
- • We employ multi-factor authentication and regular security audits
- • We do not sell, rent, or transfer patient data to third parties without consent, except as required by law
- • Data backups are encrypted and stored securely
Given the international nature of our practice:
- • Israeli patients: Your data may be processed on secure U.S.-based servers (HIPAA-compliant)
- • U.S. patients receiving telepsychiatry: Your data may be stored in Israel with equivalent protections
- • All transfers comply with Israeli Privacy Protection Law and HIPAA requirements
- • Appropriate safeguards (encryption, access controls) are applied regardless of storage location
You have the right to:
- • Access your personal and health data
- • Request correction of inaccurate information
- • Request deletion of your data (subject to legal retention requirements)
- • Withdraw consent to processing (where consent is the legal basis)
- • Receive a copy of your data in a portable format
- • Object to certain types of processing
- • File a complaint with the Israeli Privacy Protection Authority or relevant U.S. authority
- • Medical records are retained for a minimum of 7 years as required by Israeli law
- • U.S. patient records follow HIPAA retention requirements (minimum 6 years)
- • Data is securely deleted after the required retention period
- • You may request early deletion, subject to legal and clinical requirements
- • This website uses essential cookies for basic functionality
- • We use anonymous analytics to improve user experience
- • Non-essential cookies are disabled unless you provide explicit consent
- • You can manage cookie preferences in your browser settings
We may disclose your information only in the following circumstances:
- • With your explicit written consent
- • When required by law (court orders, legal obligations)
- • To prevent imminent harm to you or others (duty to warn)
- • For insurance billing purposes (with your authorization)
- • To other healthcare providers involved in your care (with your consent)
- • We do not knowingly collect information from individuals under 18
- • Parental consent is required for treatment of minors
- • Parents/guardians have rights to access their child's health information as permitted by law
For privacy inquiries, data access requests, or complaints:
Data Protection Officer (DPO): Dr. (Andrew) Dror Rosenbach
Email: adrosenbach@telavivkap.com
Phone: 052-4592819
You may also file complaints with:
- • Israeli Privacy Protection Authority: www.gov.il/en/Departments/the_privacy_protection_authority
- • U.S. Department of Health and Human Services (for HIPAA complaints): www.hhs.gov/ocr
We may update this privacy policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.
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All new patients begin with a brief confidential screening — free, no obligation. A full psychiatric evaluation only follows if clinically appropriate.
Medical treatment · Ages 18+ · Evaluation required before treatment